KNEELEVER ("we", "us") operates knee-lever.com. Our EU-facing contact is listed on our Legal & Compliance page. For any privacy question, contact support@knee-lever.com.
When you place an order, we collect your name, email address, shipping address, and (if provided) phone number and order notes. If you submit a product review, we store the name and review text you enter — reviews are public once approved. We do not collect or store your payment card details; those go directly to PayPal.
Order information is used to fulfill and ship your order, send order/shipping confirmation emails, and provide customer support. We do not sell your personal information to third parties.
PayPal — processes your payment; PayPal's own privacy policy governs data you enter directly with them.
Resend — sends transactional emails (order confirmations) on our behalf.
Cloudflare — hosts our website, database, and image storage.
We'll update this list if we connect a shipping carrier, ERP, or tracking service that also handles your data.
Your shopping cart is stored in your browser's local storage, not a tracking cookie. We don't currently use analytics or advertising cookies; this section will be updated if that changes.
Depending on where you live (e.g. GDPR in the EU/UK, CCPA in California), you may have the right to access, correct, delete, or export your personal data, or object to its processing. Contact us at the email above to exercise these rights.
We retain order records for as long as necessary to comply with our accounting, tax, and warranty obligations, and delete or anonymize personal data when it's no longer needed for those purposes.
Last updated: August 2026