[DRAFT — review and adjust before publishing. Replace bracketed placeholders with your actual figures.]
Orders are processed and handed to the carrier within [1–2] business days of payment confirmation. You'll receive a shipping confirmation email with tracking information once your order ships.
We ship from our warehouses in [US East, US West, UK, and Germany] to customers in the United States, United Kingdom, and European Union. The warehouse used depends on your delivery address, to minimize transit time.
US domestic: [3–5] business days
UK domestic: [2–4] business days
EU: [3–7] business days, depending on destination
Free shipping on orders over $60. Orders below this threshold are charged [a flat rate of $X] at checkout.
For orders shipped from a warehouse outside your country, you may be responsible for customs duties, import taxes, or fees charged by your country's customs authority. These are not included in the order total and are the customer's responsibility.
If your order hasn't arrived within the estimated window, contact us at [support@knee-lever.com] and we'll look into it with the carrier.
Last updated: [date]